Reviews about Preferred Appliance Sales and Repair LLC
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★ ★ ★ ★ ★
September 18, 2019, by Daniel Smallwood
Purchased a washer and dryer set and was set to have it delivered and installed. Got a call from Kyle and he talked to me about his plan to deliver it and we worked it out due to work. He went the extra mile and delivered it once I was off work when he had already finished all of the deliveries. He even made sure all of the vents and lines from the set were good and there were no leaks. Great service from you guys and especially Kyle.
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★ ★ ★ ★ ★
June 30, 2019, by Alicia Manor
I bought a new Whirlpool washer for 1/2 the price Lowe’s was selling it because it had a few scratches. When I bought it Taylor explained that it had a 1yr manufacturer warranty and I must contact Whirlpool directly if I had any problems. Well a week later it wasn’t working so my husband called Taylor, she called me as soon as she hung with my husband to see exactly was the washer was doing and told me she would have a tech come that day. Within 30 minutes the tech( George) called to tell me he was on the way, 2 technicians arrived at my house and both were friendly and polite. Ten minutes after arriving he found the problem, my hot water valve was off! (Yes, I felt pretty stupid). I will definitely buy appliances from Preferred Appliance again and call them for any appliance repairs. Taylor could’ve told me to contact the manufacturer, but sent a technician out at no charge, that is awesome customer service!